FAQ

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25 articles in this collection
Written by Ben G Morgan and Nic Granleese

How can architects + designers get more out of BowerBird?

So you've been using BowerBird for a while now, but you're wondering how you can optimise your account. We've got some great hacks!
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Written by Ben G Morgan
Updated this week

How do I give another staff/team member access to my subscription?

Hint: you'll need to be on the Enterprise Plan or provide your logins to them.
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Written by Ben G Morgan
Updated over a week ago

Invite someone new into BowerBird

How to add new users to BowerBird
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Written by Nic Granleese
Updated over a week ago

What topics get covered through BowerBird?

What types of architecture projects get published through BowerBird?
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Written by Nic Granleese
Updated over a week ago

What is our Chat Support and when is it active?

We've introduced Chat Support through Intercom.
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Written by Ben G Morgan
Updated yesterday

How do I confirm my account?

Did someone invite you to BowerBird a while ago, and you forgot to confirm your account? We've got you covered.
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Written by Ben G Morgan
Updated over a week ago

How do I edit my profile?

Find out how to Edit your profile, including your description, photo and user type.
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Written by Ben G Morgan
Updated over a week ago

What is a 'verified journalist'?

Verified journalists are able to download images from your BowerKits and have gone through a manual vetting process.
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Written by Ben G Morgan
Updated over a week ago

Who should I send my BowerKits to?

You can send your BowerKits to anywhere you'd like to be published. However, we've created Submission Suggestions to make this easier.
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Written by Ben G Morgan
Updated over a week ago

Why should I keep my BowerKits active?

It's important to keep your BowerKits active so you don't miss out on getting published weeks, months, even years down the track.
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Written by Ben G Morgan
Updated over a week ago

Should I contact journalists more than once?

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Written by Ben G Morgan
Updated over a week ago

I have a spreadsheet of journalist contacts, why would I use BowerBird?

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Written by Ben G Morgan
Updated over a week ago

Can I change my password?

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Written by Ben G Morgan
Updated over a week ago

How do I know if a journalist downloads my images?

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Written by Ben G Morgan
Updated over a week ago

Can I change my account email?

Sometimes you need to update your account email. Here's how.
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Written by Ben G Morgan
Updated over a week ago

Deactivate BowerKits

If you're sure you want to deactivate your BowerKit/s you can learn how to do it here.
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Written by Ben G Morgan
Updated over a week ago

Can I reset my password?

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Written by Ben G Morgan
Updated over a week ago

I’m not receiving email alerts

Have you stopped receiving emails from BowerBird? Find out what's happening. It could be notification settings, or something at your end.
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Written by Ben G Morgan
Updated over a week ago

I can’t access my account

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Written by Ben G Morgan
Updated over a week ago

How do I reply to messages?

How messages work on BowerBird.
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Written by Ben G Morgan
Updated over a week ago

How do I know if a journalist has viewed my BowerKit?

On the Studio Plan and above, you can see all journalists who've viewed your Kits.
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Written by Ben G Morgan
Updated over a week ago

What order should I contact journalists?

How should I contact journalists and what's the best order in which to contact them?
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Written by Nic Granleese
Updated over a week ago

Can I change my account name?

Change your account name and description.
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Written by Ben G Morgan
Updated over a week ago

How can I add a publication that isn’t on BowerBird yet?

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Written by Ben G Morgan
Updated over a week ago

Do I need professional photography?

Should you hire a professional photographer to photograph your work?
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Written by Ben G Morgan
Updated over a week ago