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FAQ
FAQ
26 articles in this collection
Written by
Ben G Morgan
and
Nic Granleese
What do I say to editors/journalists when sending a project?
Follow these guidelines and you'll save yourself time, and you'll be more likely to pique a journalist's interest.
Written by
Ben G Morgan
Updated over a week ago
How can architects + designers get more out of BowerBird?
So you've been using BowerBird for a while now, but you're wondering how you can optimise your account. We've got some great hacks!
Written by
Ben G Morgan
Updated over a week ago
How do I give another staff/team member access to my subscription?
Hint: you'll need to be on the Enterprise Plan or provide your logins to them.
Written by
Ben G Morgan
Updated over a week ago
Invite someone new into BowerBird
How to add new users to BowerBird
Written by
Nic Granleese
Updated over a week ago
What topics get covered through BowerBird?
What types of architecture projects get published through BowerBird?
Written by
Nic Granleese
Updated over a week ago
What is our Chat Support and when is it active?
We've introduced Chat Support through Intercom.
Written by
Ben G Morgan
Updated over a week ago
How do I confirm my account?
Did someone invite you to BowerBird a while ago, and you forgot to confirm your account? We've got you covered.
Written by
Ben G Morgan
Updated over a week ago
How do I edit my profile?
Find out how to Edit your profile, including your description, photo and user type.
Written by
Ben G Morgan
Updated over a week ago
What is a 'verified journalist'?
Verified journalists are able to download images from your BowerKits and have gone through a manual vetting process.
Written by
Ben G Morgan
Updated over a week ago
Who should I send my BowerKits to?
You can send your BowerKits to anywhere you'd like to be published. However, we've created Submission Suggestions to make this easier.
Written by
Ben G Morgan
Updated over a week ago
Why should I keep my BowerKits active?
It's important to keep your BowerKits active so you don't miss out on getting published weeks, months, even years down the track.
Written by
Ben G Morgan
Updated over a week ago
Should I contact journalists more than once?
Written by
Ben G Morgan
Updated over a week ago
I have a spreadsheet of journalist contacts, why would I use BowerBird?
Written by
Ben G Morgan
Updated over a week ago
Can I change my password?
Written by
Ben G Morgan
Updated over a week ago
How do I know if a journalist downloads my images?
Written by
Ben G Morgan
Updated over a week ago
Can I change my account email?
Sometimes you need to update your account email. Here's how.
Written by
Ben G Morgan
Updated over a week ago
Deactivate BowerKits
If you're sure you want to deactivate your BowerKit/s you can learn how to do it here.
Written by
Ben G Morgan
Updated over a week ago
Can I reset my password?
Written by
Ben G Morgan
Updated over a week ago
I’m not receiving email alerts
Have you stopped receiving emails from BowerBird? Find out what's happening. It could be notification settings, or something at your end.
Written by
Ben G Morgan
Updated over a week ago
I can’t access my account
Written by
Ben G Morgan
Updated over a week ago
How do I reply to messages?
How messages work on BowerBird.
Written by
Ben G Morgan
Updated over a week ago
How do I know if a journalist has viewed my BowerKit?
On the Studio Plan and above, you can see all journalists who've viewed your Kits.
Written by
Ben G Morgan
Updated over a week ago
What order should I contact journalists?
How should I contact journalists and what's the best order in which to contact them?
Written by
Nic Granleese
Updated over a week ago
Can I change my account name?
Change your account name and description.
Written by
Ben G Morgan
Updated over a week ago
How can I add a publication that isn’t on BowerBird yet?
Written by
Ben G Morgan
Updated over a week ago
Do I need professional photography?
Should you hire a professional photographer to photograph your work?
Written by
Ben G Morgan
Updated over a week ago